Queensland Council of Unions is the peak union body in Queensland. It is comprised of 27 affiliated unions, representing over 370,000 union members.
Our Mission Statement is “Leading Unions to achieve industrial, political and social justice for Queensland Workers”.
A new support service for psychologically injured Queensland workers (who are suffering, or have suffered, from a work-related psychological injury) will be delivered through a senior social worker with appropriate skills and experience in mental health.
This new service will provide supplementary, non-technical support for workers who experience difficulties in navigating community supports, as a result of the psychosocial impacts related to the workers’ compensation process.
Any agency engaged in workers’ compensation may refer an injured worker to this new service; including the Regulator, employers, unions, and treating medical or allied health professionals.
The support service will be accessible to any Queensland worker, in any location throughout the state, through toll free advisory telephone line (9 am – 5 pm, Monday to Friday), video conference, email enquiry and website enquiry facilities.
The new support service will complement the existing Workers’ Compensation Information Service (WCIS) advice channel for Queensland workers, delivered through the Queensland Council of Unions.
The duties and responsibilities of the social worker will be in line with their level of expertise, which includes but is not limited to:
- Performing initial needs assessments specific to each worker, based on an analysis of complex factors;
- Contributing to the development of services, through initiating and undertaking service evaluation and audit;
- Applying independent professional judgement and high-level problem-solving skills to a complex case load to achieve positive outcomes which meet individual client goals, where applicable;
- Applying therapeutic support skills (but not treatment) to meet the individual needs of workers;
- Establishing networks with key community support groups and organisations, including Centrelink and training organisations;
- Developing and maintaining a current case management database to responsively identify key trends and reporting deliverables;
- Recommending diverse and multiple interventions commensurate with a worker’s identified needs;
- Educating and engaging the worker with community support services; and
- Effectively managing a worker’s expectations.
- Tertiary qualifications in social work, as recognised by the Australian Association of Social Workers (AASW);
- Eligible for membership of the Australian Association of Social Workers (AASW);
- Not having any other outstanding professional competency or ethical issues or complaints known to the Australian Association of Social Workers (AASW) which may preclude membership of the organisation; and
- Evidence of continuing professional development will be well regarded.
Experience equivalent to “HP4” classification, under the Health Practitioners and Dental Officers (Queensland Health) Certified Agreement (No. 1) 2015
This position is based in Brisbane.
This position is a 38 hour per week, fixed-term contract position.
Applicants must have a current driver’s license.
Pre-employment screening, including an AFP criminal record check, may be undertaken on the person who is recommended for appointment to this role.
A probationary period of 6 months applies for new employees.
The QCU supports Equal Employment Opportunity and encourages Aboriginal and Torres Strait Islander people and women with relevant qualifications, experience and skills to apply.
To assume this role you must be appointed by the General Secretary, in line with the QCU Staff Recruitment Policy.
You will report to the General Secretary on any matters within the area of responsibility.
Performance Appraisals will be carried out on an annual basis by the Assistant General Secretary – and reported on to the General Secretary.
Formal reports on key progress points on service deliverables will be made periodically, according to an established format.
Key selection criteria
The ideal candidate must demonstrate:
- High level of skill, knowledge and expertise in social work practice, theoretical perspectives, social systems, legislation and policies relevant to the service scope;
- High level ability to communicate and liaise effectively with clients and relevant stakeholders, including medical and allied health professionals, community service providers, and other organizations involved in meeting the identified needs of injured workers;
- Proven ability to manage and prioritize a caseload and exercise initiative;
- High level time management skills to effectively manage workload, meet deadlines and deliver services in a timely way;
- A high level of commitment to, and experience with, Queensland unions and the broader Labour movement;
- A high level of written and verbal communication skills;
- Sound computer and word-processing skills, including use of Microsoft Office Suite;
- Well-developed personal organizational and administrative skills;
- Ability to work with staff to promote a co-operative and cohesive team approach;
- Experience in working independently to deliver high quality and timely actions and output, with the flexibility to rearrange priorities to meet changing needs of the organization; and
- Experience and capacity to discharge the specific function of the new role, as described in the ‘Deliverables’ section of this Position Description.
Applications close at 4 pm on Friday, 23 November 2018.
An applicant’s CV, together with a cover letter addressing the key selection criteria, should be forwarded to:
Ms Ros McLennan
Queensland Council of Unions
16 Peel Street
South Brisbane Qld 4101
Or email to [email protected], marked ‘Attention: Ms Ros McLennan’.